New clients sign up on their phone at your front desk and join your contact list from day one
With Fitune's in-studio sign-up, everyone who visits your front desk scans a QR code, creates their account on your website with their own phone and is saved as a contact in your database (CRM), even if they don't book or attend a class that day.
If they've already decided to start, they buy their plan from your app or at your point of sale during the same visit.
- QR codes to create an account and install your app, ready to download and print.
- Liability waiver signed on the client's phone before their first booking or purchase.
- Every sign-up enters Fitune as a lead, with its sign-up date, so you can follow up.
Turn every visit to your studio into a sign-up you can follow up on
A visit to your front desk only counts if it's recorded. With Fitune, your new client types their details on their phone, accepts your terms and joins your contact list right then.
From there, you decide whether to charge their first plan during the same visit or message them over the next few days.
You get every visitor's details, even if they don't buy that day
New clients sign up without your team typing in their details
Sell the first plan during the same visit
Signed waivers are saved on each client's contact page
Your app is installed on their phone from the first visit
Everything you need to sign up new clients at your front desk
A QR code on your counter to create an account or install your app
In Fitune, go to "Website & App" and open "Share Mobile App". The "New clients" tab has the QR code that leads to creating an account or logging in on your site; the active clients tab has the QR code to install your app.
You can put one QR code on the counter and another in your studio window.
Your client creates their account with their own details
Your client types their email. If they're new, they add their full name and a password. They can also log in with Google or Facebook.
You decide whether sign-up asks for phone number, date of birth or custom text or date fields, and whether they're required.
Every sign-up creates a contact page in Fitune
As soon as your client creates their account, Fitune adds them to "My contacts". Their contact page shows their details, custom fields and whether they signed your waiver.
When they book or buy, Fitune updates their segment and adds their booking, membership and payment history, without your team changing anything manually. Learn more in Client CRM.
Digital signature of your waiver before the first booking
Set up your waiver in Settings, next to your terms and conditions. Fitune asks each client to sign it before booking or buying, and your client can also sign it from their profile.
Each contact page shows whether the waiver is "Signed" or "Not signed". Only the account owner can edit this setting.
The same access by WhatsApp or email
If it's easier than scanning, Fitune's "Share" button copies the link to your website, your app or account creation, or sends it by WhatsApp or email.
With your schedule filters, you create links to a class, a trainer or a location, so you send each person exactly what they're interested in.
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Frequently asked questions
What does "member sign-up" mean in Fitune?
It's how each client is added to your system: they create their account on your website or app and get a contact page in your CRM, with their details, bookings, memberships and payments. Fitune doesn't issue access cards or control turnstiles, doors or readers. To record arrival at each class, use Self check-in.
Which plan do I need and what do I need to get started?
QR codes, client sign-up and the CRM are included in every plan, including Free. The liability waiver and point of sale are on the paid plans: Pro, Plus and Ultra. You only need to print the QR code; your clients use their own phone. The owner and admins set everything up, and your front desk team can also open "Share Mobile App".
Can I sign up a client without them using their phone?
Yes. In Contacts you can create a contact with first name, last name and email, or upload a CSV file of up to 250 rows. Fitune sends them an invitation email with a generated password. With the QR code, on the other hand, your client chooses their own password and starts already logged in.
What happens if the person signs up but doesn't buy?
They stay in your CRM as a lead, and you'll find them among your new leads for 30 days. They don't count as an active client toward your plan limit until they book or buy. The contact's source shows as "Fitune": it doesn't tell you whether they signed up with the QR code or on your website.
Are there any sign-up limits?
Yes. Each studio can add up to 250 new contacts per day, counting sign-ups on your website and the contacts your team adds. Email is required. Google or Facebook login doesn't work inside the Instagram browser, in the widget embedded in another site or in the checkout on a custom domain.
Do your clients have to download anything from the App Store or Google Play?
No. Your app is a branded web app: it installs from the browser on iPhone and Android, with your logo and name on the home screen, without going through app stores. People who come through Wellhub, TotalPass or Fitpass are already added as contacts when they book, without scanning the QR code.
Make every visit to your front desk end with a signed-up client
Put a QR code on your counter and let new clients create their account, sign your waiver and buy their first plan from their phone. Book a demo to see how it works.
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