Sam saves hours and has happier clients thanks to Fitune

The Challenge

Marshmallow Pilates grew a lot in their first year, but managing so many clients and bookings became difficult. This system was time-consuming and prone to errors.

The Results

Thanks to Fitune now she manages hundreds of clients easily.
Now her bookings, payments, and reporting are done in a single system, saving them hours and increasing client satisfaction.

Trustpilot Review: Brilliant software for my yoga classes! It takes cae of online and in-person activities. Fitune created a system that does it all
"I love Fitune, it gives us control through reports and metrics. It's also super friendly with our clients."

Sam, Marshmallow Pilates co-founder

Hours of management that became minutes

Sam and her team stopped using DMs and notebooks

Before

Sam and her sister divided the workload to try to make it manageable. However, they ended up spending hours going through bookings and trying to track payments. Even then some messages fell through the cracks.

After

Fitune allows their clients to handle their own bookings, cancellations and payments. By handling every part of the business with a single system, their management workload became far smaller.

Two people performing Pilates exercises on wooden reformer machines in a room with a floral mural and stained glass window, overlaid with the text: We have control over our bookings with our custom website. Sam - Marshmallow Pilates.
Two people performing Pilates exercises on wooden reformer machines in a room with a floral mural and stained glass window, overlaid with the text: We have control over our bookings with our custom website. Sam - Marshmallow Pilates.

Detailed reporting that led to better decissions

Improving through solid data

Before

Tracking daily income and creating her own reports with spreadsheets was a time consuming task that left room for error.

After

Fitune automatically generates reports that have helped Sam and her team provide a better service to increase bookings and satisfaction.

Interior of a Pilates studio with reformer machines lined up near windows with bars and decorative plant mural on the wall, overlaid with the text: 'We can measure results and see where we can improve. Sam - Marshmallow Pilates.'

Increasing client satisfaction

With a friendly app and platform for her clients

Before

Manually taking bookings led to slow response time and left room for errors like missing payments or overbooked classes. Besides the time loss and stress, Sam knew her client's experience had to be improved.

After

A friendly app and custom website keeps Marshmallow's clients happy and empowered them to make their own bookings and manage their schedules. This led to more bookings and income for Sam.

Two women in black workout attire using Pilates reformer machines in a bright room with large mirrors and botanical wallpaper, with quote text overlay reading, 'The app is super friendly with our clients, they love it – Sam, Marshmallow Pilates'.
Two women in black workout attire using Pilates reformer machines in a bright room with large mirrors and botanical wallpaper, with quote text overlay reading, 'The app is super friendly with our clients, they love it – Sam, Marshmallow Pilates'.

Growing day by day with Fitune

Sam uses Fitune daily to:

  • Manage bookings and payments
  • Track income through reports
  • Keep track of attendance
  • Manage memberships and offers
  • Manage staff
A screenshot of Fitune's fitness class booking interface for 'December 2023'. The calendar at the top shows the days of the week from Monday to Sunday, with Monday the 11th highlighted in green. Below, there are three class options listed for 'Mon 11 Dec'. The first is 'Yoga' at '01:00 AM' for '50 mins' at 'Play Hard', featuring an image of a person doing yoga, priced at £18 with a 'Book' button. The second is 'Outdoor bootcamp' at '01:00 AM' for '60 mins' by 'Koen' at 'Outdoor training', showing an image of three people exercising outdoors, priced at £7 with a 'Book' button. The third is 'Boxing' at '11:00 AM' for '12 mins' at 'Play Hard', with an image of a woman boxing, marked as 'Free' and noting '3 spots left' with a 'Book' button. Each class entry includes a tag for the class category such as 'Yoga', 'Bootcamps & Circuit...', and 'Boxing & Martial Arts'.
A screenshot of Fitune's fitness class booking interface for 'December 2023'. The calendar at the top shows the days of the week from Monday to Sunday, with Monday the 11th highlighted in green. Below, there are three class options listed for 'Mon 11 Dec'. The first is 'Yoga' at '01:00 AM' for '50 mins' at 'Play Hard', featuring an image of a person doing yoga, priced at £18 with a 'Book' button. The second is 'Outdoor bootcamp' at '01:00 AM' for '60 mins' by 'Koen' at 'Outdoor training', showing an image of three people exercising outdoors, priced at £7 with a 'Book' button. The third is 'Boxing' at '11:00 AM' for '12 mins' at 'Play Hard', with an image of a woman boxing, marked as 'Free' and noting '3 spots left' with a 'Book' button. Each class entry includes a tag for the class category such as 'Yoga', 'Bootcamps & Circuit...', and 'Boxing & Martial Arts'.

O studio de pilates da Anaid cresceu mais de 200% depois de mudar para a Fitune

Mudar para a Fitune é fácil, a gente cuida de tudo para você

Migrar de um sistema para outro parece assustador, mas o nosso time:

Cria o seu site e aplicativo personalizados com a sua marca

Migra seus clientes, dados, calendários e muito mais

Completa a transição em menos de 3 dias

Garante zero tempo de inatividade durante a migração

A melhor parte? É grátis para os planos Plus e Ultra, saiba mais.

Portrait of a woman with long dark hair speaking, with a blurred warm-toned background. Text in Portuguese quotes her saying she was afraid of a chaotic migration but the Fitune team made everything easy and were available all the time to help her. The text attributes the quote to Anaid, owner of Kinestudio, with the Kinestudio logo at the bottom left.

Tem mais perguntas?

Posso testar a Fitune de graça?

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Sim! Você pode começar com um teste grátis da plataforma, sem precisar inserir um cartão de crédito. Então já pode criar a sua conta para explorar as funcionalidades aqui.

A versão gratuita da Fitune te permite construir um site totalmente personalizável, criar e lançar aulas em grupo ou eventos especiais, vender aulas individuais ou treinamentos por assinatura, publicar vídeos e cursos.
Fitune's free forever plan allows you to build a fully customizable website, create and launch group classes or a special event, sell a private 1 on 1 coaching/consultation service, video library and memberships, as well as start building your courses.

Preciso adicionar um cartão para começar?

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Não. Na versão gratuita da plataforma, não precisa incluir um cartão de crédito.

Qual é a duração dos contratos de vocês?

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Todos os planos da Fitune são mensais, a menos que você assine um pacote anual. Pode cancelar a qualquer momento, e se optar pelo pagamento único anual, pode ganhar um desconto de até 30% na assinatura.

É fácil mudar de um plano para outro?

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Muito fácil. Você pode migrar para um plano maior ou menor, ou trocar uma assinatura mensal por uma anual a qualquer momento.

Posso cancelar a minha conta quando quiser?

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Sim. Você pode voltar à versão gratuita a qualquer momento. Quando concluir a troca, a sua conta voltará à versão gratuita no dia em que o seu ciclo de cobrança terminar.

Por que eu deveria usar a Fitune?

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99% das plataformas para studios te prendem para sempre em uma assinatura. A maioria só te dá a tecnologia e você tem que se virar sozinho. A Fitune é diferente. O dono do studio é a nossa prioridade máxima, e tudo que fazemos é para te ajudar a ganhar.

Na Fitune, você:

- Consegue um suporte excelente e rápido
- Controla o próprio conteúdo, dados e clientes
- Usa tecnologia de alto nível e que melhora constantemente com o seu feedback e as personalizações
- Acessa capacitações e treinamentos para maximizar a produtividade do seu negócio

Quanto dinheiro eu posso ganhar por usar a Fitune?

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Tem empreendedor ganhando mais de 1 milhão de reais por ano na Fitune.

O seu sucesso e a receita do seu studio dependem de você, o resultado é compatível com o que você coloca.Estamos aqui para ajudar a construir o seu negócio ao longo do tempo e faturar mais.

Estou pensando em pagar alguém para criar o meu próprio aplicativo. Por que eu deveria escolher a Fitune em vez de um profissional por fora?

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Apps excelentes custam milhares de reais não só para desenvolver, mas também para manter. Você teria que sacrificar a experiência do usuário e aspectos de design só para fazer o aplicativo rodar. Depois, teria que fazer tudo: consertar bugs, atender o cliente, investir o seu tempo e dinheiro para atualizar o app, etc.

Lançando com a Fitune, nós cuidamos da logística. Te damos um aplicativo web bonito e funcional, com a tecnologia mais avançada disponível.

Incorporamos melhorias constantemente com base no seu feedback, ajudamos a acelerar o seu negócio e oferecemos os materiais necessários para que a sua operação flua sem caos.

Não entendo muito de tecnologia. Vocês vão me ajudar a configurar o meu studio na plataforma?

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Alguns clientes da Fitune configuram e lançam as operações dos studios deles em poucas horas com o nosso modelo.

Temos uma série de materiais de suporte que você pode acessar durante o processo de onboarding, inclusive mostrando como automatizar o seu negócio por completo. Se preferir terceirizar a configuração para a nossa equipe, você pode fazer o upgrade da sua assinatura ou contratar um serviço específico de implementação.

Já uso outro software e quero mudar. Como saber se a Fitune é a opção certa para mim?

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Vamos falar a real: cada caso é um caso. Você pode pedir a sua demo gratuita e em 30 minutos nós analisamos as suas demandas específicas para ver, juntos, se a Fitune é a solução ideal para o seu studio.

Start for free today

Try Fitune for free and explore all the tools and services you need to start, run, and grow your business.